Last Updated: 17 June 2026 | Effective for Local and International Users
Welcome to the website and digital platforms of NEURALDASH (PTY) LTD ("Neuraldash", "the Company", "we", "us", or "our"). These Terms and Conditions govern your use of our website, services, and our localized edge-computing software products, including mobile applications, desktop applications, web-based software-as-a-service (SaaS) platforms, browser extensions, and automated API tools (collectively, our "Software Products"). By accessing our platform, downloading our software binaries, or purchasing a subscription, you agree to be fully bound by these terms.
In strict compliance with Section 43 of the South African Electronic Communications and Transactions Act (ECTA), our official corporate credentials are listed below:
Where explicitly stated, Neuraldash applications are designed and engineered as serverless, edge-computing environments. To guarantee absolute data isolation, all text recognition, semantic analysis, and document tagging execute natively within your physical hardware device's memory and processor. Except where explicit cloud synchronization features are chosen by the user, no document text, file uploads, image matrices, or financial values are ever transmitted to or stored on our servers.
Users acknowledge that running our localized Small Language Models (SLMs) completely offline requires a minimum hardware configuration of 6GB of System RAM and a compatible mobile processing chip. Neuraldash uses pre-checkout hardware screening to prevent incompatible devices from subscribing.
The Company is not liable for operational execution timeouts, app terminations, or device performance slow-downs resulting from the unauthorized bypass of compatibility filters or usage on low-specification hardware Statutory Company Disclosureslayout environments.
Users may not misuse our software binaries, mobile applications, or digital interfaces. You are strictly prohibited from attempting unauthorized modifications, distributing malicious software, engaging in unlawful processing activities, debugging local memory spaces, or reverse-engineering our compiled software packages and proprietary local prompt engineering frameworks.
All text, graphics, user interfaces, branding, logos, layout designs, and compiled source binaries associated with Neuraldash are the exclusive property of the Company. We grant you a limited, non-transferable, revocable license to run our local software solely for personal or commercial business workflow operations, subject to active subscription status.
Any underlying third-party open-source libraries or foundational public AI model structures embedded within the software remain subject to their respective creators' licensing terms. Any feedback, ideas, or feature requests submitted regarding our application functions shall become the sole property of Neuraldash without obligation to credit or compensate the provider.
NEURALDASH (PTY) LTD is a registered entity operating under the laws of the Republic of South Africa. All financial transactions, premium app feature unlocks, and software purchases executed within our mobile applications are routed through and processed securely by native mobile marketplace platforms, specifically Google Play Billing (Google LLC) and Apple In-App Purchases (Apple Inc.).
While your native device app store account may display localized calculated pricing in foreign currencies (such as USD, EUR, or GBP) for international convenience, your final checkout settlement rules and transaction frameworks are governed entirely by your respective app store account agreement. The Company is not responsible for supplementary processing premiums, currency conversion spreads, or cross-border payment compliance fees levied by Google, Apple, or your issuing financial institution.
Access to our localized on-device AI engines, document categorization tools, and premium application utilities is granted via recurring monthly or annual subscription plans. These billing cycles are administered automatically at the start of each period by your mobile platform provider (Google or Apple).
Subscriptions automatically renew under the original transaction terms unless explicitly cancelled by the user through your device's native system account settings (Google Play Subscriptions Dashboard / Apple ID Subscriptions Menu) at least twenty-four (24) hours before the current cycle terminates. If a recurring payment fails or a billing method is suspended, your mobile platform operator will automatically restrict your local cryptographic validation keys, blocking on-device inference execution loops until payment is restored.
NEURALDASH (PTY) LTD is committed to complete regulatory compliance across all operating territories. In alignment with South African consumer frameworks and applicable international consumer protection laws governing digital software transactions, we provide an explicit refund grace period for our subscription tiers.
Users may request a full refund of their initial transaction cycle within seven (7) days for transactions settled within South Africa, or within fourteen (14) days for transactions executed within the European Union, United Kingdom, or other international jurisdictions mandating statutory cooling-off periods.
All refund requests must be submitted directly through the native subscription management interface of the mobile application marketplace used to purchase the software (Google Play Store or Apple App Store) and are subject to their respective platform processing guidelines. Any cancellation or refund request executed after these statutory timeframes have elapsed will halt future automatic billing cycles only, and no partial or pro-rata refunds will be issued for the remaining days of an active cycle.
Neuraldash relies on local edge computation, meaning performance speeds and layout interpretation rates are governed entirely by your physical device's processing chipset (NPU/CPU). We do not guarantee that the localized text analysis engine will be error-free or achieve 100% contextual tagging accuracy across every unstructured document layout.
Our application features are subject to temporary suspension for scheduled offline local logic migrations, application updates, or binary patch distributions.
To the maximum extent permitted by applicable South African and international law, NEURALDASH (PTY) LTD shall not be held liable for any direct, indirect, incidental, or consequential damages—including but not limited to loss of corporate profits, business operational downtime, data loss, miscalculated tax outputs, or local device security breaches—arising from your utilization or inability to utilize our software. Our maximum aggregate financial exposure shall not exceed the total subscription fees paid by you to Neuraldash in the preceding 12-month period.
Please read this section carefully. It completely waives our liability for application outputs.
To the maximum extent permitted by applicable law, all website features, cross-platform software products, on-device artificial intelligence engines, local model processes, backend servers, and integrated third-party APIs are provided strictly on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied.
NEURALDASH (PTY) LTD, its directors, employees, and authorized agents explicitly disclaim all liability, and shall not be held responsible in any way whatsoever for any results, outputs, financial classifications, calculations, omissions, or data errors generated by our local software or downstream cloud infrastructures.
Whether a data outcome is generated locally by on-device chipsets or processed via remote servers and third-party vendor APIs, the entire operational risk as to the accuracy, quality, performance, and suitability of the results rests solely and exclusively with the user. You agree to hold NEURALDASH (PTY) LTD completely harmless and indemnified against any claims, losses, or legal costs arising directly or indirectly from your reliance on any output produced by our platforms.
Neuraldash reserves the right to terminate local application license authorizations, revoke automated encryption keys, and restrict app utility features in cases involving application reverse-engineering, system abuse, non-payment, structural tampering, or any active breach of these Terms & Conditions.
Furthermore, the Company reserves the absolute right to suspend or permanently terminate access to any service, account, binary platform, or local model verification capability for any other reason that the Company, in its sole and absolute discretion, deems viable, necessary, or appropriate. Neuraldash shall not be held liable for any operational downtime, business disruptions, or data loss resulting from an account termination or service suspension executed under these terms.
These Terms and Conditions shall be governed, interpreted, and enforced strictly in accordance with the laws of the Republic of South Africa. Any legal proceedings, actions, or structural claims arising from the use of our website or edge mobile applications shall be submitted to the exclusive jurisdiction of the courts located within South Africa.
If any provision within these Terms is deemed invalid or legally unenforceable by a court of law, the remaining structural provisions shall remain unimpaired and continue in full force and effect.
NEURALDASH (PTY) LTD reserves the right to modify or update these Terms & Conditions at any time. Any changes will become effective immediately upon publication to this page.
Continued interaction with our applications, mobile software bundles, or website platforms following any update signifies your explicit, binding acceptance of the revised Terms & Conditions.
For all day-to-day administrative updates, business notices, or payment communications, you must connect with our team at info@neuraldash.ai.
For the formal service of any legal summons, statutory court structures, or official notices, the Company selects its official domicilium citandi et executandi at our registered corporate physical address: